This page lists common error codes returned by the MoreLogin API.
All API responses follow this standard format:
{
"code": 0,
"msg": null,
"data": {},
"requestId": "unique-request-id"
}| Field | Type | Description |
|---|
code | integer | 0 = success, >0 = error |
msg | string | Error message (null when successful) |
data | object | Response data |
requestId | string | Unique request identifier for troubleshooting |
| Code | Description | Solution |
|---|
0 | Success | — |
99001 | Invalid parameters | Check request body format and required fields |
99002 | Permission denied | Check your account permissions |
99003 | Request exception | Please make the necessary business adjustments based on the response |
99004 | Request body too large | Check your request body |
429 | Rate limit exceeded | Reduce request frequency and retry after delay |
Browser Profile Errors (Local API)
| Code | Description | Solution |
|---|
100 | Profile is already running | Close the profile first with /api/env/close |
101 | Profile not found | Verify the envId or uniqueId |
102 | MoreLogin client not running | Start the MoreLogin desktop application |
103 | Encryption key required | Provide encryptKey for encrypted profiles |
Cloud Phone Errors (Open API)
| Code | Description | Solution |
|---|
200 | Cloud phone is offline | Power on the cloud phone first |
201 | App installation failed | Check the appVersionId or packageName |
202 | File upload failed | Verify file URL and destination path |
| Status | Description |
|---|
200 | Request processed (check code field for business result) |
401 | Unauthorized — invalid or expired access token |
403 | Forbidden — insufficient permissions |
429 | Too Many Requests — rate limit exceeded |
500 | Internal Server Error — contact support |
Tip: Always include the requestId from the response when contacting support for faster troubleshooting.