{"templateId":"markdown","sharedDataIds":{"sidebar":"sidebar-@l10n/ru/sidebars.yaml"},"props":{"metadata":{"markdoc":{"tagList":[]},"type":"markdown"},"seo":{"title":"Коды ошибок","llmstxt":{"hide":false,"sections":[{"title":"Table of contents","includeFiles":["**/*"],"excludeFiles":[]}],"excludeFiles":[]}},"dynamicMarkdocComponents":[],"compilationErrors":[],"ast":{"$$mdtype":"Tag","name":"article","attributes":{},"children":[{"$$mdtype":"Tag","name":"Heading","attributes":{"level":1,"id":"коды-ошибок","__idx":0},"children":["Коды ошибок"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["На этой странице перечислены распространенные коды ошибок, возвращаемые API MoreLogin."]},{"$$mdtype":"Tag","name":"hr","attributes":{},"children":[]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"формат-ответа","__idx":1},"children":["Формат ответа"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Все ответы API имеют следующий стандартный формат:"]},{"$$mdtype":"Tag","name":"CodeBlock","attributes":{"data-language":"json","header":{"controls":{"copy":{}}},"source":"{\n  \"code\": 0,\n  \"msg\": null,\n  \"data\": {},\n  \"requestId\": \"unique-request-id\"\n}\n","lang":"json"},"children":[]},{"$$mdtype":"Tag","name":"div","attributes":{"className":"md-table-wrapper"},"children":[{"$$mdtype":"Tag","name":"table","attributes":{"className":"md"},"children":[{"$$mdtype":"Tag","name":"thead","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Поле"},"children":["Поле"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Тип"},"children":["Тип"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Описание"},"children":["Описание"]}]}]},{"$$mdtype":"Tag","name":"tbody","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["code"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["целое число"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["0"]}," = успех, ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":[">0"]}," = ошибка."]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["msg"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["строка"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Сообщение об ошибке (ноль в случае успеха)"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["data"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["объект"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Данные ответа"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["requestId"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["строка"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Уникальный идентификатор запроса для устранения неполадок"]}]}]}]}]},{"$$mdtype":"Tag","name":"hr","attributes":{},"children":[]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"распространенные-коды-ошибок","__idx":2},"children":["Распространенные коды ошибок"]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"общие-ошибки","__idx":3},"children":["Общие ошибки"]},{"$$mdtype":"Tag","name":"div","attributes":{"className":"md-table-wrapper"},"children":[{"$$mdtype":"Tag","name":"table","attributes":{"className":"md"},"children":[{"$$mdtype":"Tag","name":"thead","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Код"},"children":["Код"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Описание"},"children":["Описание"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Решение"},"children":["Решение"]}]}]},{"$$mdtype":"Tag","name":"tbody","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["0"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Успех"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["—"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["99001"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Неверные параметры"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Проверьте формат тела запроса и обязательные поля."]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["99002"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Разрешение отклонено"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Проверьте разрешения вашей учетной записи"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["99003"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Запросить исключение"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Пожалуйста, внесите необходимые бизнес-корректировки на основе ответа."]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["99004"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Тело запроса слишком велико"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Проверьте тело запроса"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["429"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Превышен лимит скорости"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Уменьшите частоту запросов и повторите попытку после задержки."]}]}]}]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"ошибки-профиля-браузера-локальный-api","__idx":4},"children":["Ошибки профиля браузера (локальный API)"]},{"$$mdtype":"Tag","name":"div","attributes":{"className":"md-table-wrapper"},"children":[{"$$mdtype":"Tag","name":"table","attributes":{"className":"md"},"children":[{"$$mdtype":"Tag","name":"thead","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Код"},"children":["Код"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Описание"},"children":["Описание"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Решение"},"children":["Решение"]}]}]},{"$$mdtype":"Tag","name":"tbody","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["100"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Профиль уже активен"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Сначала закройте профиль с помощью ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["/api/env/close"]},"."]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["101"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Профиль не найден"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Подтвердите ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["envId"]}," или ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["uniqueId"]},"."]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["102"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["ПодробнееКлиент входа в систему не работает"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Запустите настольное приложение MoreLogin."]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["103"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Требуется ключ шифрования"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Укажите ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["encryptKey"]}," для зашифрованных профилей."]}]}]}]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"ошибки-облачного-телефона-открытый-api","__idx":5},"children":["Ошибки облачного телефона (открытый API)"]},{"$$mdtype":"Tag","name":"div","attributes":{"className":"md-table-wrapper"},"children":[{"$$mdtype":"Tag","name":"table","attributes":{"className":"md"},"children":[{"$$mdtype":"Tag","name":"thead","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Код"},"children":["Код"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Описание"},"children":["Описание"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Решение"},"children":["Решение"]}]}]},{"$$mdtype":"Tag","name":"tbody","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["200"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Облачный телефон не в сети"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Сначала включите облачный телефон"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["201"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Установка приложения не удалась"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Проверьте ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["appVersionId"]}," или ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["packageName"]},"."]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["202"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Загрузка файла не удалась"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Проверьте URL-адрес файла и путь назначения"]}]}]}]}]},{"$$mdtype":"Tag","name":"hr","attributes":{},"children":[]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"коды-состояния-http","__idx":6},"children":["Коды состояния HTTP"]},{"$$mdtype":"Tag","name":"div","attributes":{"className":"md-table-wrapper"},"children":[{"$$mdtype":"Tag","name":"table","attributes":{"className":"md"},"children":[{"$$mdtype":"Tag","name":"thead","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Статус"},"children":["Статус"]},{"$$mdtype":"Tag","name":"th","attributes":{"data-label":"Описание"},"children":["Описание"]}]}]},{"$$mdtype":"Tag","name":"tbody","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["200"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Запрос обработан (проверьте поле ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["code"]}," для получения бизнес-результата)"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["401"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Неавторизованный — недействительный или просроченный токен доступа."]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["403"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Запрещено — недостаточно разрешений"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["429"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Слишком много запросов — превышен лимит скорости"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"code","attributes":{},"children":["500"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["Внутренняя ошибка сервера — обратитесь в службу поддержки."]}]}]}]}]},{"$$mdtype":"Tag","name":"hr","attributes":{},"children":[]},{"$$mdtype":"Tag","name":"blockquote","attributes":{},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Совет"]},". Всегда указывайте ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["requestId"]}," из ответа при обращении в службу поддержки, чтобы ускорить устранение неполадок."]}]}]},"headings":[{"value":"Коды ошибок","id":"коды-ошибок","depth":1},{"value":"Формат ответа","id":"формат-ответа","depth":2},{"value":"Распространенные коды ошибок","id":"распространенные-коды-ошибок","depth":2},{"value":"Общие ошибки","id":"общие-ошибки","depth":3},{"value":"Ошибки профиля браузера (локальный API)","id":"ошибки-профиля-браузера-локальный-api","depth":3},{"value":"Ошибки облачного телефона (открытый API)","id":"ошибки-облачного-телефона-открытый-api","depth":3},{"value":"Коды состояния HTTP","id":"коды-состояния-http","depth":2}],"frontmatter":{"seo":{"title":"Коды ошибок"}},"lastModified":"2026-06-10T11:47:34.000Z","pagePropGetterError":{"message":"","name":""}},"slug":"/ru/api-reference/getting-started/error-codes","userData":{"isAuthenticated":false,"teams":["anonymous"]},"isPublic":true}